Privacy Policy  

Effective Date: 24/03/2026 
Platform: https://apakarnam.com/ and Mobile Application 
Company: APAKARANAM TECHNOLOGIES PRIVATE LIMITED 

 

1. Introduction 

APAKARANAM ("we", "our", or "us") is committed to protecting your privacy and ensuring your personal data is handled securely. 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application. 

This policy aligns with requirements from Google Play Store and Apple App Store. 

 

2. Information We Collect 

2.1 Personal Information 

We may collect: 

• Full name  
• Email address  
• Phone number  
• Billing and shipping address  
• Account login credentials  

 

2.2 Sensitive Information 

• Payment information (processed via secure third-party gateways)  
• KYC details (for vendors/sellers)  

We do not store complete card details on our servers. 

 

2.3 Device & Usage Information 

• IP address  
• Browser type and version  
• Device type, OS version  
• App usage data and interactions  
• Crash logs and diagnostics  

 

2.4 Permissions (Mobile App Only) 

Our mobile app may request: 

• Internet Access – to operate services  
• Location (Optional) – for location-based services  
• Camera/Storage (Optional) – for uploading images  
• Phone (Optional) – for OTP verification  

Permissions are requested only when necessary and can be controlled via device settings. 

 

2.5 Cookies & Tracking Technologies (Website Only) 

We use cookies to: 

Improve user experience  

Analyze traffic  

Remember preferences  

You can control cookies via your browser settings. 

 

3. How We Use Your Information 

We use your data to: 

• Create and manage accounts  
• Process orders and payments  
• Enable buyer-seller communication  
• Provide customer support  
• Improve platform performance  
• Send updates, notifications, and offers  
• Prevent fraud and enhance security  
• Comply with legal obligations  

 

4. Sharing of Information 

We may share your information with: 

• Vendors/Sellers (order fulfillment)  
• Payment gateways  
• Logistics partners  
• Analytics and service providers  
• Legal authorities when required  

We do not sell your personal data. 

 

5. Third-Party Services 

We may use third-party services such as: 

• Payment processors  
• Cloud hosting  
• Analytics tools  

These providers may process your data under their own privacy policies. 

 

6. Data Security 

We implement: 

• SSL encryption  
• Secure servers  
• Restricted access controls  

However, no system is completely secure. 

 

7. Data Retention 

We retain your information: 

• As long as your account is active  
• As necessary for legal and regulatory compliance  

 

8. Your Rights 

You may have the right to: 

• Access your data  
• Correct or update data  
• Request deletion  
• Withdraw consent  

To exercise your rights: support@apakarnam.com 

 

9. Data Deletion (App Store Requirement) 

Users can request deletion by: 

• Emailing: support@apakarnam.com  
• Using in-app account deletion (if available)  

Requests will be processed within a reasonable timeframe. 

 

10. Children’s Privacy 

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. 

 

11. International Data Transfers 

Your data may be stored and processed in India or other locations where our service providers operate. 

 

12. Changes to This Policy 

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date. 

 

13. Contact Us 

Email: support@apakarnam.com  

Phone: +91 9006708568  

Address: 
Greater Noida West, 
Noida, Uttar Pradesh, India – 201301  

 

14. Consent 

By using our website or mobile application, you agree to this Privacy Policy.